- An integrated support platform (FastThink Support Portal) that ensures the best quality of service
Real-life implementation, training and support experience
A relationship with your organization built on trust and past successes
Detailed knowledge of your organization’s history, systems and business processes
- Staff trained for rapid-issue resolution and focused on customer satisfaction
This service will also help you to maintain your BI system so that you get the most out of your investment. This pack includes Infrastructure monitoring, interactive end-user support, and minor developments amongst others.